TERMS AND CONDITIONS
Surplus Food Studio s.r.o.
Last updated: June 2026
ARTICLE I. PARTIES, SCOPE, AND ACCEPTANCE
1.1Provider Identity.
These Terms and Conditions (the Terms) are issued by Surplus Food Studio s.r.o., a company incorporated and registered in Slovakia with a registration number 57147361 (the Provider, we, us, our), with its business address at Karpatske Namestie 10A, Bratislava, 83106, Slovakia. These Terms govern access to and use of our learning platform, content library, membership services, website(s), and mobile application(s), as further described below.
1.2What These Terms Apply To.
These Terms apply to all use of:
(a) our public website at surplusfoodstudio.com (the Website);
(b) our membership learning platform that hosts video courses, PDFs, live call recordings, and related materials (the Platform), which may be accessible through a different domain and/or software environment;
(c) any mobile app(s) through which the Platform is provided, currently expected to be branded as “Surplus” (the App), and
(d) any related services, features, tools, communications, and support offered by us (together, the Services).
1.3B2C and B2B Coverage.
The Services are offered to both:
(a) individual consumers purchasing for personal use (B2C Users); and
(b) business customers purchasing for professional or organizational use, including multi-seat access (B2B Users).
Additional terms apply to B2B Users in ARTICLE IX.
1.4Binding Agreement and How You Accept.
By creating an account, selecting a plan, purchasing a subscription, purchasing any add-on (including 1:1 calls), accessing or using the Services, or clicking an “I agree” (or similar) button, you confirm that you have read, understood, and agree to be bound by these Terms.
1.5If You Do Not Agree.
If you do not agree to these Terms, you must not access or use the Services and must not create an account or purchase any subscription.
1.6Order of Priority.
If there is any conflict between these Terms and any plan description, checkout page, or in-app description, the conflict will be resolved in the following order unless explicitly stated otherwise in writing by us:
(a) any written addendum signed by us;
(b) these Terms;
(c) the checkout page and plan description;
(d) other pages or in-app descriptions.
1.7Updates to These Terms.
We may update these Terms from time to time to reflect legal, technical, or commercial changes. Updated Terms will be posted within the Services and will indicate the “Last updated” date. Continued use after an update becomes effective constitutes acceptance of the updated Terms, to the maximum extent permitted by law. If you do not accept an update, you must stop using the Services and cancel your subscription.
ARTICLE II. DEFINITIONS
2.1Definitions.
In these Terms, the following definitions apply:
2.2 “Account.”
An Account means the registered profile created by a user to access the Services.
2.3 “Content.”
Content means all learning materials provided through the Services, including video courses, PDFs, documents, templates, worksheets, images, slide decks, audio, live call recordings, replays, community posts (if any), assessments, prompts, learning paths, and any accompanying text, graphics, or materials.
2.4 “Provider Content.”
Provider Content means all Content owned or licensed by us and made available through the Services, including all intellectual property embodied in such Content.
2.5 “User Content.”
User Content means any data or materials you submit, upload, post, or otherwise provide to the Services (for example, profile information, comments, or questions), excluding payment information processed by Stripe.
2.6 “Membership” or “Subscription.”
Membership or Subscription means the recurring paid access plan (monthly or annual) that grants you limited access to Provider Content and platform features, subject to these Terms.
2.7 “Seat” and “Multi-Seat.”
A Seat means one permitted individual end-user login under a B2B plan. Multi-Seat means a B2B plan that allows multiple Seats, each used by a separate authorized individual.
2.8 “Third-Party Providers.”
Third-Party Providers means external providers supporting the Services, including Stripe (payments) and GroupApp (platform infrastructure).
2.9 “Offline Access.”
Offline Access means functionality that allows access to some Content without an active internet connection, whether via download, caching, or in-app storage, subject to restrictions.
ARTICLE III. ELIGIBILITY, ACCOUNTS, AND SECURITY
3.1Eligibility.
You may use the Services only if you have the legal capacity to enter into a binding contract under Slovak law and any applicable local law. If you are using the Services on behalf of a company or other legal entity, you represent that you have authority to bind that entity.
3.2Age Requirements.
The Services are intended for adults. If you are under 18, you may not create an Account or use the Services unless permitted by applicable law and only with valid consent of a parent or legal guardian, and only if we explicitly allow it.
3.3Account Registration Information.
To create an Account, you must provide accurate and complete information. We collect the following data for account and billing purposes: name, email, job position, company name, and payment details (payment details are processed by Stripe). You must keep your Account information current.
3.4Account Credentials and Confidentiality.
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your Account. You must not share your password or otherwise allow others to access your Account.
3.5Account Misuse and Security Incidents.
You must notify us promptly if you suspect unauthorized access, credential compromise, or any security incident relating to your Account. We may suspend access while investigating and may require credential resets or additional verification.
3.6One Person Per Account.
Unless expressly permitted under a B2B Multi-Seat plan, each Account is for one individual user only. Even under Multi-Seat, each Seat must correspond to one named or uniquely identified individual user.
3.7Right to Refuse, Suspend, or Terminate.
We may refuse registration, suspend access, or terminate an Account at any time, including where we reasonably believe:
(a) the Account information is false or misleading;
(b) the Account is being shared or used beyond allowed scope;
(c) the Services are being used for prohibited purposes;
(d) payment fails or is reversed; or
(e) your use creates legal, security, or operational risk.
In addition, we reserve the right, in our sole discretion, to refuse registration or terminate an Account without having to specify a reason. If we refuse registration or terminate an Account without cause and without alleging breach or misconduct by you, we will provide a full refund for amounts paid to us for the Services associated with that Account, as further reflected in ARTICLE V and ARTICLE XVI.
ARTICLE IV. SERVICE DESCRIPTION AND PLATFORM ACCESS
4.1Educational Platform.
The Platform provides access to educational materials and resources intended to support learning by enrolled users. The Content may include video courses, PDFs, live call recordings, and other learning resources.
4.2Websiteand App Access.
You may access the Services through the Website and through the App. The Platform environment may be hosted on a separate domain or provider environment. These Terms apply to all access paths.
4.3Third-Party Platform Infrastructure.
The Platform is provided with the support of GroupApp as a technology provider. GroupApp provides platform infrastructure. Your use of the Services may also be subject to GroupApp technical constraints, app store policies, and device requirements. However, as between you and us, these Terms govern your rights and obligations regarding Provider Content and our Services.
4.4Availability and Changes.
We aim to maintain availability, but we do not guarantee uninterrupted access. We may modify, update, replace, suspend, or discontinue parts of the Services, including Content, features, or supported devices, for legitimate reasons such as maintenance, security, compliance, or improvement.
4.5Support.
We may provide support channels as described within the Services. Support response times are not guaranteed unless explicitly stated in writing.
4.6No Reliance on Continuous Content Availability.
Content libraries may evolve. We may add, remove, update, or re-record Content. Access is granted to the membership library as it exists during an active Subscription, not to a fixed catalog, unless a specific “lifetime access” offer is explicitly stated in writing by us.
ARTICLE V. SUBSCRIPTIONS, BILLING, AND NO-REFUND POLICY
5.1Subscription Plans.
We offer Subscription plans on a monthly or annual recurring basis. Plan details, pricing, included features, and seat counts (for B2B plans) are presented at checkout or within the Services.
5.2No Free Trial.
There is no free trial unless we explicitly state otherwise in writing for a specific promotion.
5.3Payment Processing by Stripe.
Payments are processed by Stripe. By purchasing, you authorize Stripe to charge your selected payment method according to the plan you choose and these Terms. We do not store full payment card details; Stripe processes payment details.
5.4Automatic Renewal.
Subscriptions renew automatically at the end of each billing period unless canceled before the renewal date. Monthly plans renew each month; annual plans renew each year.
5.5Cancellation and Timing.
You may cancel at any time through your Account settings (if available) or by contacting support as described within the Services. Cancellation stops future renewals but does not retroactively refund or prorate amounts already paid, unless required by mandatory law.
5.6No Refunds and No Prorating.
All purchases are final and non-refundable, and we do not provide prorated refunds for partial billing periods, unused time, unused Content, or unused features, except where mandatory consumer law requires otherwise.
Notwithstanding the above, if we refuse registration or terminate an Account without cause under clause 3.7 (that is, without alleging breach or misconduct by you), we will provide a full refund for amounts paid to us for the Services associated with that Account.
5.7EU Digital Content and Right of Withdrawal.
If you are a consumer in the EU/EEA and applicable law provides a statutory right of withdrawal, you acknowledge and agree that:
(a) the Services provide digital content and digital services delivered immediately upon purchase;
(b) you request immediate access upon purchase; and
(c) to the maximum extent permitted by law, you consent to performance beginning immediately and acknowledge that you may thereby lose the right of withdrawal once performance has begun.
Where required, we will collect the necessary confirmations at checkout or within the Services.
5.8Taxes.
Prices may be displayed inclusive or exclusive of VAT or other taxes depending on the checkout configuration and applicable law. You are responsible for any applicable taxes, duties, or similar charges, except where we are legally required to collect them.
5.9Failed Payments and Suspension.
If payment fails, is reversed, is charged back, or is otherwise not received, we may suspend or restrict access until payment is successfully completed. Repeated failures may result in termination.
5.10Chargebacks and Payment Disputes.
If you initiate a chargeback or payment dispute without first contacting support to attempt resolution, we may suspend your Account and access immediately. We reserve the right to provide evidence of delivery and use of digital services to the payment processor and to recover costs and fees associated with disputes, to the extent permitted by law.
5.11Promotional Pricing.
Any promotional pricing or discount applies only for the stated period and may be subject to additional terms.
ARTICLE VI. OPTIONAL ADD-ON: 1:1 CALLS
6.11:1 Calls as Separate Services.
We may offer an option to purchase 1:1 calls as an additional paid service within the Platform. 1:1 calls are separate from your Subscription unless explicitly included in your plan.
6.2Scheduling and Delivery.
Scheduling procedures, availability windows, call duration, and any rules for rescheduling will be described at the point of purchase or within the scheduling interface.
6.3No Refunds for 1:1 Calls.
Payments for 1:1 calls are non-refundable and not subject to prorating, except where mandatory law requires otherwise.
6.4Rescheduling and No-Show Policy.
If you do not attend a scheduled call, join late, or fail to meet any prerequisites communicated in advance (such as submitting required information), we may treat the call as delivered and chargeable in full. We may allow rescheduling at our discretion if you provide reasonable notice, but we are not obligated to do so.
6.5Call Recordings.
We may record 1:1 calls and/or store notes for quality, training, compliance, and Content creation purposes, to the maximum extent permitted by law. If recordings are made available to you, they remain Provider Content and are subject to the license restrictions in these Terms.
6.6Professional Boundaries and Scope.
1:1 calls are educational. They are not legal advice, medical advice, tax advice, or regulated professional advice unless explicitly stated in writing by us and permitted by law.
ARTICLE VII. OFFLINE ACCESS, DOWNLOADS, AND DEVICE RULES
7.1Offline Access Allowed, With Strict Limits.
We may allow Offline Access to certain Content. Offline Access is granted solely to allow enrolled users to learn conveniently. Offline Access does not transfer ownership and does not expand your rights to copy, share, distribute, or exploit Provider Content.
7.2Technical Controls.
Offline Access may use technical controls such as encryption, watermarking, time-limited caching, device limits, or access verification. You must not attempt to bypass, disable, remove, reverse engineer, decrypt, or otherwise circumvent these protections.
7.3Device Limits and Account Integrity.
We may limit the number of devices that can be used with an Account or Seat at any time. We may require re-authentication periodically. Abnormal device patterns may trigger security checks or suspension.
7.4ProhibitedDownload Handling.
You must not export Offline Content out of the App or Platform environment, capture it using screen recording tools where prohibited by law, or use any method to reproduce the Content beyond the allowed Offline Access functionality.
7.5Lost Devices.
If you lose a device with Offline Content, you should notify us. We may remotely invalidate Offline access tokens where supported.
ARTICLE VIII. INTELLECTUAL PROPERTY, COPYRIGHT, AND CONTENT PROTECTION
8.1Sole Ownership of Provider Content.
All Provider Content is owned by us and/or our licensors. You acknowledge that we are the sole copyright owner of our original Content and that all rights not expressly granted are reserved.
8.2No Transfer of Ownership.
Your Subscription grants access, not ownership. Nothing in these Terms transfers any intellectual property rights to you.
8.3Limited License to Use Provider Content.
Subject to full compliance with these Terms and an active Subscription, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use Provider Content solely for your own learning and internal professional development purposes during the Subscription term.
8.4B2B Internal Use.
For B2B Users, the license is limited to the authorized Seats and is for internal business training and development only. B2B Users must ensure all authorized individuals comply with these Terms.
8.5Absolute Restrictions on Sharing and Redistribution.
You must not, and must not permit others to:
(a) share login credentials or provide access to any non-enrolled person, including colleagues not covered by paid Seats;
(b) copy, reproduce, scan, upload, forward, email, message, post, or distribute Provider Content in any form;
(c) publish Provider Content on public or private websites, intranets, shared drives, group chats, or learning management systems not controlled by us;
(d) resell, rent, lease, lend, sublicense, or commercially exploit Provider Content;
(e) use Provider Content to develop, train, or improve any product, course, dataset, model, or learning materials that incorporate, derive from, or replicate our Content or IP;
(f) create derivative works based on Provider Content, including translations, adaptations, summaries, “cheat sheets,” re-recordings, or re-packaged modules, except for private personal notes not shared with others;
(g) remove, alter, or obscure any copyright notices, trademarks, watermarks, or proprietary legends;
(h) use screen capture, screen recording, scraping, downloading, bots, or automated tools to extract Provider Content, except where a feature is explicitly provided by us for Offline Access and only within the allowed scope;
(i) present Provider Content as your own work, or otherwise misrepresent origin or authorship;
(j) provide “team access” by forwarding downloaded PDFs or exporting offline content to others.
8.6Explicit Prohibition on Commercial Use.
Provider Content is not permitted to be used for commercial exploitation, including but not limited to: selling training, embedding our materials into paid or free workshops, courses, seminars, or webinars, bundling our PDFs in your paid offers, or using our Content to create competing learning products.
8.7Internal Notes and Fair Use Boundaries.
You may take personal notes for your own private learning. Such notes must not reproduce substantial parts of Provider Content and must not be shared, sold, or distributed. Any legal exceptions are limited to mandatory statutory exceptions under applicable law and do not permit systematic copying or redistribution.
8.8Monitoring and Enforcement Tools.
To protect Provider Content, we may use technical and operational measures including access logs, watermarking, device monitoring, rate limits, abnormal activity detection, and audit controls, to the extent permitted by law.
8.9Notice and Takedown.
If we discover unauthorized sharing or publication of Provider Content, we may issue takedown notices to platforms, hosts, employers, or relevant third parties, and we may take legal action.
8.10Injunctive Relief and Remedies.
You acknowledge that unauthorized use or disclosure of Provider Content may cause irreparable harm. We are entitled to seek injunctive relief, interim measures, and other equitable remedies, in addition to any other rights and damages available under Slovak and EU law.
8.11Contractual Damages and Cost Recovery.
To the maximum extent permitted by law, if you materially breach ARTICLE VIII (Content protection), you agree that we may claim damages, including lost profits, enforcement costs, investigation costs, and reasonable legal fees, and we may also claim compensation for unauthorized use, including for each unauthorized recipient and each distribution channel.
8.12Reporting Misuse.
If you become aware of unauthorized sharing or copying of Provider Content, you agree to notify us promptly with available details so we can protect our rights and users.
ARTICLE IX. BUSINESS USERS, MULTI-SEAT PLANS, AND ORGANIZATIONAL RESPONSIBILITY
9.1B2B Authority and Acceptance.
If you purchase on behalf of a company, you represent that you have authority to bind that company. The company is the contracting party (the Business Customer) and is responsible for compliance by all users accessing under its plan.
9.2Seat Allocation and Authorized Users.
Multi-Seat plans permit access only for the number of Seats purchased. Each Seat must be assigned to an individual authorized user. Seats must not be shared, rotated among multiple individuals, or used as a “floating login”.
9.3Business Customer Responsibilities.
The Business Customer must:
(a) ensure that only authorized users access the Services;
(b) maintain internal controls to prevent credential sharing and Content leakage;
(c) promptly remove access for departing employees or contractors;
(d) cooperate with reasonable investigations of suspected misuse; and
(e) ensure compliance with any seat-count limitations and payment obligations.
9.4Admin Controls and Verification.
We may provide administrative tools or require verification for seat management. We may require the Business Customer to confirm user lists, domains, or identity details to prevent misuse.
9.5Audit Rights for Seat Compliance.
To the extent permitted by law, we may request reasonable confirmation of Seat compliance. If we reasonably suspect Seat abuse or widespread sharing, we may suspend access pending verification.
9.6B2B Billing and Taxes.
B2B purchases may require VAT or invoicing details. The Business Customer is responsible for providing correct billing details and for any applicable taxes, subject to mandatory law.
ARTICLE X. ACCEPTABLE USE, PLATFORM RULES, AND PROHIBITED CONDUCT
10.1Acceptable Use Standard.
You must use the Services lawfully, ethically, and in accordance with these Terms and any instructions we provide.
10.2Prohibited Conduct.
You must not:
(a) violate any law, regulation, or third-party rights;
(b) attempt unauthorized access to systems, accounts, or networks;
(c) upload malware, run scans, or interfere with platform integrity;
(d) scrape, crawl, harvest, or extract data or Content using automated tools;
(e) attempt to bypass paywalls, encryption, device limits, access controls, or other security measures;
(f) use the Services to harass, abuse, threaten, defame, or infringe others’ rights;
(g) impersonate any person or misrepresent your affiliation;
(h) use the Services to build or promote a competing library or competing platform using our Content or structure;
(i) use the Services to train, fine-tune, or improve AI models or automated systems using Provider Content, unless we expressly permit it in writing.
10.3Community Areas.
If the Services include community features, you must follow community guidelines. We may remove content, restrict posting, or remove users for violations.
10.4Consequences of Violations.
Violations may result in immediate suspension or termination without notice, loss of access, and legal enforcement, in addition to any other remedies.
ARTICLE XI. USER CONTENT, FEEDBACK, AND COMMUNICATIONS
11.1User Content Responsibility.
You are responsible for User Content you submit. You must ensure you have rights to submit it and that it does not infringe third-party rights.
11.2License to Us for User Content.
To operate the Services, you grant us a limited, worldwide, non-exclusive license to host, store, reproduce, display, and process User Content as necessary to provide and improve the Services and to enforce these Terms.
11.3Feedback License.
If you provide feedback or suggestions, you grant us the right to use them without restriction or compensation, to the extent permitted by law, and without any obligation to implement them.
11.4Communications.
We may send transactional communications (billing, security, service updates). Marketing communications, if any, will be handled according to applicable law and your consent settings where required.
ARTICLE XII. DATA PROTECTION, PRIVACY, AND COOKIES
12.1Privacy Policy Incorporated.
Our Privacy Policy forms part of the contractual framework governing your use of the Services. Where we reference our Privacy Policy, it is incorporated by reference. In case of conflict on data matters, the Privacy Policy governs the processing description, and these Terms govern contractual rights and platform usage.
12.2Data Collected.
We collect and process account and billing-related data including name, email, job position, company name, and payment-related data processed by Stripe.
12.3Payment Data.
Payment details are processed by Stripe as a payment processor. We may receive limited payment confirmation information (for example, payment status, partial card identifiers, or subscription identifiers) necessary to manage your Subscription.
12.4Platform Provider Processing.
GroupApp may process certain data as part of providing platform functionality. We may act as controller and use processors as permitted by applicable law and contractual arrangements.
12.5Security Measures.
We implement reasonable technical and organizational measures designed to protect data and Content. However, no system is perfectly secure, and we cannot guarantee absolute security.
12.6Cookies and Tracking.
The Website may use cookies or similar technologies for functionality, analytics, and performance. Where required by law, cookie consent mechanisms will be used.
12.7Data Minimization and Purpose Limitation.
We aim to process personal data limited to what is necessary for account creation, billing, service delivery, support, and compliance, consistent with GDPR principles.
12.8Cross-Border Transfers.
If data is transferred outside the EEA, we will use legally recognized safeguards where required (for example, adequacy decisions or contractual protections), as described in the Privacy Policy.
ARTICLE XIII. DISCLAIMERS AND EDUCATIONAL PURPOSE
13.1Educational Purposes Only.
All Provider Content is provided for educational and informational purposes only for enrolled users.
13.2No Professional Advice.
Provider Content does not constitute legal advice, medical advice, financial advice, tax advice, or other regulated professional advice. You are responsible for how you apply what you learn and should seek professional advice where appropriate.
13.3No Guaranteed Results.
We do not guarantee outcomes, performance, certifications, business results, or specific improvements. Results depend on individual circumstances and effort.
13.4Content Accuracy and Updates.
We strive for quality, but Content may contain errors, may become outdated, or may reflect viewpoints that evolve. We may update Content without notice.
ARTICLE XIV. LIMITATION OF LIABILITY
14.1Liability Framework.
To the maximum extent permitted by law, our liability is limited as set out in this ARTICLE XIV.
14.2Exclusion of Indirect Damages.
To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, goodwill, data, business opportunities, or anticipated savings, arising out of or relating to the Services.
14.3Cap on Liability.
To the maximum extent permitted by law, our total aggregate liability for all claims arising out of or relating to these Terms or the Services will not exceed the total amount paid by you to us for the Services in the three (3) months immediately preceding the event giving rise to the claim.
14.4Basis of the Bargain.
You acknowledge that pricing reflects risk allocation and that these limitations are a fundamental basis of the agreement.
14.5Mandatory Consumer Rights.
Nothing in these Terms excludes or limits liability that cannot be excluded under mandatory applicable law, including mandatory consumer protections.
ARTICLE XV. INDEMNITY
15.1Your Indemnity.
To the maximum extent permitted by law, you agree to indemnify and hold us harmless from claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from:
(a) your breach of these Terms;
(b) your misuse of Provider Content;
(c) your violation of law or third-party rights;
(d) your User Content; or
(e) unauthorized access or use through your Account due to your failure to secure credentials.
15.2Business Customer Indemnity.
Business Customers also indemnify us for actions by their employees, contractors, and authorized users who access the Services under the Business Customer’s plan.
ARTICLE XVI. SUSPENSION, TERMINATION, AND EFFECTS
16.1Suspension.
We may suspend your access immediately if we reasonably believe there is:
(a) Content leakage or credential sharing;
(b) a security incident;
(c) a payment failure or chargeback;
(d) prohibited conduct; or
(e) risk of legal exposure.
16.2Termination by You.
You may terminate by canceling your Subscription. Termination takes effect at the end of the paid billing period unless we specify otherwise.
16.3Termination by Us.
We may terminate your Account and access immediately for material breach, including any breach of ARTICLE VIII (Content protection), ARTICLE X (prohibited conduct), or payment fraud.
16.4No Refund Upon Termination.
If we terminate or suspend due to your breach or misconduct, you are not entitled to any refund, credit, or compensation, except where mandatory law requires otherwise.
For clarity, if we refuse registration or terminate an Account without cause under clause 3.7 (that is, without alleging breach or misconduct by you), the refund position in clause 3.7 and ARTICLE V will apply, and we will provide a full refund for amounts paid to us for the Services associated with that Account.
16.5Effects of Termination.
Upon termination or expiration:
(a) your license to Provider Content ends immediately;
(b) you must stop using and delete any Offline Content or cached Content to the extent technically possible;
(c) we may disable access and revoke tokens;
(d) clauses intended to survive will survive, including IP, confidentiality, limitations of liability, indemnity, governing law, and dispute resolution.
ARTICLE XVII. CONFIDENTIALITY AND PLATFORM INTEGRITY
17.1Confidential Nature of Provider Content.
Provider Content is commercially valuable and protected intellectual property. You agree to treat Provider Content as confidential in the sense that you will not disclose, publish, or make it available to unauthorized persons.
17.2Access Credentials as Confidential.
Your login credentials and any access links or private URLs provided to you are confidential and must not be shared.
17.3Integrity of Recordings and Materials.
You must not manipulate, edit, or misrepresent recordings, excerpts, or screenshots from the Services in a way that misleads others or harms our reputation.
ARTICLE XVIII. THIRD-PARTY SERVICES, APP STORES, AND LINKS
18.1Third-Party Services.
The Services rely on Third-Party Providers including Stripe and GroupApp. Their services may be subject to their own terms. We are not responsible for Third-Party Providers’ independent acts or omissions, except as required by law.
18.2App Stores.
If you download the App from an app store, your use may also be governed by that store’s terms. App stores are not responsible for the Services, Content, or support.
18.3Third-Party Links.
The Services may include links to third-party websites or resources. We do not control them and are not responsible for their content or practices.
ARTICLE XIX. CHANGES TO PRICING AND PLANS
19.1Plan Changes.
We may add, remove, or modify plans and features. For existing subscribers, changes generally apply at renewal, unless a change is required immediately for legal or security reasons.
19.2Price Changes.
We may change prices with prior notice where required by law. Price changes apply at the next renewal unless otherwise stated. If you do not accept the change, you must cancel before renewal.
ARTICLE XX. GOVERNING LAW AND DISPUTE RESOLUTION
20.1Governing Law.
These Terms and any dispute arising out of or relating to the Services are governed by the laws of Slovakia, without regard to conflict of law principles, except where mandatory consumer law requires otherwise.
20.2Courts and Jurisdiction.
Unless mandatory law provides otherwise, the courts of Slovakia will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Services.
20.3Consumer Rights for EU/EEA Consumers.
If you are a consumer, you may also have rights to bring claims in your country of residence as required by applicable consumer protection law.
20.4Limitation Period.
To the maximum extent permitted by law, any claim must be brought within one (1) year after the cause of action arose, unless a longer mandatory period applies by law.
ARTICLE XXI. GENERAL
21.1Severability.
If any provision is held invalid or unenforceable, the remaining provisions remain in full force, and the invalid provision will be interpreted to reflect the parties’ intent to the maximum extent permitted by law.
21.2No Waiver.
Failure to enforce any provision is not a waiver of future enforcement.
21.3Assignment.
You may not assign or transfer your rights or obligations without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.
21.4Contact.
Contact details and support channels will be provided within the Website or Platform. Our current support email is hello@surplusfoodstudio.com
Our business address is Karpatske Namestie 10A, Bratislava, 83106, Slovakia. Official legal notices may be required to be delivered in writing as specified by us.
ACKNOWLEDGMENT
By creating an Account, purchasing a Subscription, purchasing a multi-seat plan, purchasing 1:1 calls, or using the Services, you acknowledge that you have read, understood, and agreed to these Terms, including the strict restrictions on copying, sharing, redistribution, and commercial use of Provider Content.